Hyster enjoys a terrific relationship with most of its customers due its focus on creating complete client satisfaction through its world class production. Our objective is to foresee the requirements of all our customers along with address them with lift trucks that provide the value, the performance and the dependability that they demand.
At Hyster, we believe in starting with the customer. We annually conduct focus groups and offer an on-going voice of customer research both on line and in the field. We have more than 400 design engineers to translate that input into smart designs by implementing our thorough review gate process. Advanced tools and virtual prototype builds help ensure the best machine practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our machines are subjected to virtual, physical and environmental tests, in order to guarantee the lowest cost of ownership and total reliability. Not only do we test against our own standards, but we are continually testing against the competition's products as well. Our final tests happen in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing That is Lean and Smart
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total client satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality All The Time
To initiate quality from the start, Hyster uses an integrated Manufacturing Execution System or MES. The job of the MES is to manage production flow. The MES coordinates line activities like for instance quality verification and part sequencing. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits really hold all employees accountable for consistent quality, along with the 5s workplace organization in place to help us attain it.
Hyster provides a variety of excellent features as standard with all our products. By remaining committed to our focus on both quality and safety, and by being innovative from start to finish, we deliver some of the best material handling machines on the market. These are only a few of the reasons why the corporation has become a leader in the business.